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Online and Mobile Tools

Published Nov 05, 24
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Cadillac recognizes the importance of vehicle maintenance and makes it easy for customers to access maintenance details. Ranging from digital resources to dealership interactions, Cadillac uses a variety of methods to ensure owners are well-informed about their vehicle’s needs.

The MyCadillac app serves as a centralized digital platform where Cadillac drivers can access maintenance alerts. This application provides tailored alerts about routine services, recalls, and service needs based on the car type and distance covered. In addition, the app allows scheduling of service appointments with local Cadillac dealerships, view current service offers, and monitor the health of their vehicle.



The Cadillac Owner Center, accessible through Cadillac's main webpage, works alongside the app by offering detailed information such as downloadable owner’s manuals, maintenance schedules, and coverage information. It allows owners to keep track of their vehicle’s maintenance records and details about certified repair shops.

Dealership Communication

Cadillac's dealership network is essential in providing service information to drivers. During visits, the service advisors explain suggested services and discuss any vehicle concerns with the customer. They offer a full explanation of what the service entails, the expected duration, and the expenses. Dealerships also ensure that service records are updated digitally, making it easy for owners to view the complete history of their vehicle.

In-Vehicle Technology



Contemporary Cadillac vehicles are fitted with advanced onboard systems that provide maintenance notifications and alerts right on the vehicle's dashboard. These reminders are calculated by the vehicle’s mileage and usage, making certain that users are reminded when it’s time for services such as fluid checks, tire rotations, or brake service. The vehicle dashboard gives specifics of each alert, explaining the task and why it is important for the vehicle’s longevity and optimal operation.

Printed Guides and Manuals

For owners who prefer traditional resources, Cadillac offers printed owner’s manuals that feature a detailed maintenance schedule, information on proper vehicle care, and fluid specifications. These manuals detail tire maintenance, fluid specifications, and service intervals, providing users with a comprehensive guide to keep their vehicle running well.

Educational Videos and How-To Guides

Cadillac's online platform features a range of educational videos and maintenance tutorials that address basic services, such as monitoring fluids, tire replacement, or understanding dashboard warning lights. These resources enable users to take charge about their vehicle's maintenance while learning about the importance of timely servicing.

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